Shipping policy

PROCESSING TIME

Orders are typically processed and shipped within 1-3 business days, excluding weekends and holidays.

SHIPPING RATES

Shipping rates are calculated based on the weight and destination of your order. You can view the estimated shipping cost during the checkout process.

 

DELIVERY TIME

Delivery times may vary based on your location and the shipping carrier. Standard shipping typically takes 5 - 7 business days for domestic orders but may vary due to location, peak periods and other courier related issues that are out of our control.

 

SHIPPING DESTINATIONS

We currently ship to addresses within Australia only.

 

SHIPPING CARRIERS

We use various courier companies for our shipping needs.

 

ORDER TRACKING

You will receive a tracking number via email once your order has shipped. You can use this tracking number to monitor the status of your delivery.

 

SHIPPING RESTRICTIONS

Please note that we may not ship to P.O. boxes or APO/FPO addresses. Pleae contact us if you wish to have your order shipped to a PO Box.

 

LOST OR DAMAGED ITEMS

If your order is lost or arrives damaged, please contact our customer support team, and we will assist you in resolving the issue.